K

Kelsey Miller

3 years ago

Once I was able to get into contact with this comp...

Once I was able to get into contact with this company, the issues was resolved withIn an hour. Within two days our new set of crayola speakers were on their way and we received the tracking number. I had to call crayola to find out the manufacturer's information was the only down side. We had already thrown the box away and there is nothing on the product itself, that I could see, stating who made it. But crayola was happy to help, they gave me the phone number, which then gives you an email address, some other of the brand affiliates may not know there was a change from a phone number and email to only email. All I had to do was email my name, product item number,( got it all of the website where we bought them) where we purchased them, and the issue. I got an almost imidiate response.But overall wonderful customer service and exceptionally fast!!!

Comments:

No comments