Tried to print something - not working, I sit at t...

Tried to print something - not working, I sit at the pc for half an hour can't open a tab normally, even the people who work there can't. I really wasted my money waiting there for half an hour for 2 printed sheets: 1 empty with a star on it (?) And one where the size of what I wanted to print is reduced by about 5x (unreadable). Then of course there was no balance because a job of 5 minutes took 6 times as long and also unnecessarily printed out an empty page. Really really bad! i will never come here again! This doesn't even deserve one star.