Eric Harrold

Review of Providence Tarzana Medical Cen...

I called the medical records line and I tried to g...

I called the medical records line and I tried to get my medical records for a court case. The woman who answered the phone was the most rude person I have ever talked to. She told me that she wouldn't fax it or e-mail it to me, why she couldn't do that she refused to say. She told me the only way I could get them was to drive 50 miles down to Torrance to pick them up. She was so short with me and quick to hang up the phone it was infuriating, she was totally disinterested in helping me in any way. If this is how the employees at a hospital are acting something is seriously wrong.