This company is unresponsive to specific problems ...

This company is unresponsive to specific problems that I have reported to the management of my apartment complex. There have been numerous water outages that was not due to the recent cold weather events, this includes not having hot water. When they eventually send someone to fix the problem it is someone who do not have the qualifications of a professional plumber. Yet when Minol USA bill us it is for the full use of their services and their customer service representatives will become argumentative with the customers. This company need more of their customers to report them to the Public Utilities Commission and demand accountability for the shoddy professionalism and service they provide to their customers.