My experience with Southtree in getting my VHS tap...

My experience with Southtree in getting my VHS tapes transferred to CDs was excellent. E-mails were sent to me regarding the progress of my order/request. Not only is this the case with my first order, but midway through the process, and because of Southtree's e-mail updates, I sent a second order to be processed. I felt that if this company took the time to keep me posted on the progress of my family videos to CDs, that any issues that would come up their customer service would be top-notch, which was the case. Specifically, on my first order, I forgot to add a coupon code and sent an e-mail right away, but because I didn't want order processed w/o code, I called and didn't have to go through the annoying "for this, press 1 or 2 or 3" and actually talked to a real person who was courteous, helpful and professional and received a reply e-mail that code was applied. Another plus were the discounts offered which were awesome and made the decision that much more easier to use Southtree. Truly a great experience.