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Gregg Martinez

4 years ago

This place is an absolute joke. It is not worth th...

This place is an absolute joke. It is not worth the money you pay. It is no longer a good gym.
The locker rooms are always filthy and you ask Housekeepers for help and the one short kid pretends to not speak English.

We were there on Saturday and I had a question about my bill. I asked to see the manager. I see some girl crying at the front desk while folding towels. I was told by some young kid that the manager was getting a massage. I was totally irritated. No manager willing to help me cause she was getting a massage
I tried a few weeks ago to get help to open the locker. Some man who looks like the Jolly Green Giant went off on a tangent about how sorry he was that the front desk staff was incompetent and that anytime I need anything he's the "man in charge".

The sales staff is just as incompetent. I went in to see about adding my step son to my account and this kid Alex pulls out his phone and starts texting while I'm trying to talk to him.

The equipment is filthy, you ask for help from the trainers and they ignore you. I am so disappointed in Del Norte. The managers are rude and unwillingly to help. A massage maybe is what they need to help paying customers.

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