Alan deserves more than 5 stars!!!! He is awesome....

Alan deserves more than 5 stars!!!! He is awesome. My furnace went out on the absolute coldest day of the year. My daughter was home with the flu and it was 50 degrees in the house when I woke up. I called ServiceOne at 7:00am and Rita was kind enough to get me taken care of first thing that morning. Alan showed up at 9ish and worked earnestly until he figured out my thermostat was shot. A week later, Alan came back to install the thermostat and was here for a few hours. He did not rush and took the time to make sure the job was done correctly. He asked me how I would like the thermostat programmed and we went through the settings until all my temperature preferences were saved. Great customer service and technical expertise.