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My first appointment was 3 weeks ago. I had a 2:15...

My first appointment was 3 weeks ago. I had a 2:15 appointment, but arrived at 2:00. At 4:15 I d waited long enough and threatened to leave. I was put in a room immediately, followed by a quick 1-2 minute meeting with the doctor. Although, without the threat of leaving, I wouldn t have been seen at all!

Yesterday, I had post-op appointment at 1:30pm. This time I sat in the waiting room until 3:00pm. Again, I threatened to leave, but told I was the next patient to be called in. Over the next 20 minutes I watched 4 more patients get their name called. All these people arrived 1-2 hours after me! So, I left! In all, including travel time, I wasted more than 3 hours of my day.

I have no issues with any of the staff. All were kind and tried to be helpful. However, a great staff doesn t help when appointments aren t kept. I m extremely disappointed in HOG.

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