David Kim

Review of Audi Plano

GOOD PRODUCT, THE CARS ARE GREAT, BUT THE SERVICE ...

GOOD PRODUCT, THE CARS ARE GREAT, BUT THE SERVICE DEPARTMENT IN PLANO IS ABSOLUTELY HORRIBLE. THE SERVICE DEPT NEVER RETURNS A PHONE CALL! PERIOD!

THE THIRD PARTY ANSWERING SERVICE IS RIDICULOUS. I HOPE THE MONEY THAT YOU ARE SAVING MAKES UP FOR THE LOSS OF FUTURE AUDI CAR BUYERS, BECAUSE I WILL NEVER BUY ANOTHER AUDI.

ACTUALLY THE MANAGER CALLED ME BACK AND HE WAS VERY HELPFUL AND THEY ARE CURRENTLY CHANGING THE PROCESS.