The nurse triage staff have a bad habit of sending...

The nurse triage staff have a bad habit of sending me home when I m in active labor. It happened with my second child and I was sent home with ambien and told to go to sleep only to return 15 minutes later with my daughter crowning in between my legs. My third pregnancy wasn t any better: Mira, a nurse in triage sent me home in active labor this past July 2018 even after I informed her of my labor with my second child. I explained to her my pain was a 9 and she told me and I quote, Most moms are more tearful . This hospital desperately needs cultural diversity training because it is seething with biased and prejudiced employees. I was then sent home and returned a couple hours later after the pain became unbearable. They were still reluctant to admit me. I was then reported for child abuse and neglect for disclosing in preadmission that I take CBD products and a THC massaging balm for medical reasons. I was also told if I had said nothing about the usage then nothing would have been reported to Department of Human Services. So even if you take a urinalysis at every doctor appointment and are fully transparent about everything, they ll report you anyway! Many surrounding counties do not report this but Penrose St. Francis will, which is located in El Paso County.

To top it off, they also put in a false claim that I had second insurance and sent me a bill directly for my labor and delivery. There was never a second insurance company and it again was up to me to clean up their mistake and get it sorted out.

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I also brought my 5 year old daughter to the E.R. while 37 weeks pregnant for a seizure from high fever. During intake, a nurse with blond hair and black frame glasses was extremely rude and impatient and started shoving Tylenol down my daughter s throat as she s crying hysterically and choking on the medicine. She then stormed off told me to go back to the waiting room and excused herself to see another patient. I was in shock and started crying realizing what had just happened. The staff noticed I was upset and took us back to a room. The next nurse had great bedside manner and was more understanding. The nurse also suggested to the doctor that additional tests be ran because my daughter s health was still decreasing and she had another seizure while we waited and her oxygen kept dropping into the 80s. The doctor refused to do anything for my daughter beyond a popsicle and we basically sat there for 8 hours for nothing and I almost passed out from starvation. The doctor never acknowledged the wait time or my pregnancy and I finally just asked the nurse to bring me discharge papers. I will never step foot in this hospital ever again.