Left numerous messages - no return call. Had 3 nu...

Left numerous messages - no return call. Had 3 numbers they could ring on and not one message left. Informed Telstra via complaint process, and they took the Franchisee side, sending me an email confirming that they had tried to contact me. Liars!
If you want your wallet liberated of money go here. If it is service you are after try another Telstra shop. The one in Wodonga is fantastic. Pity that the technician who served me (Nick) who was fantastic was let down by the rest of the team.
Principal should look up the definition of customer service, and try applying what he/she reads!
Will not shop there ever again.