Hi team,

Hi team,

I just wanted to say this was my first order through your business and I just wanted to provide to you and your team the experience and prompt response of the team and keeping the customer in the know with the status of the order was greatly appreciated and a fantastic service.

Even though there was a slight mishap on the order,

However you where able to promptly go above and beyond and have the goods dispatched the very next day at no cost to me.

Thank you once again and once we are out of this covid period and back when work picks up I'm sure I will be in touch more often.

Kind regards,

Steve,