Rick Dubrow

Review of SWS Electronics & Computers

What a fabulous retail experience! Trustworthy be...

What a fabulous retail experience! Trustworthy beyond measure. Traveling the national parks in an RV, I experienced problems indicating my laptop had a problem not worth fixing. So I bought a new MSI laptop at SWS. It was a beauty, but when I later dry camped [also called boondocking] I started to experience the same problem with the new laptop. It wasn't the laptop after all; it was the RV's output feeding the inverter! Without hesitation SWS gave me a refund with an understandable 5% restock fee [I had tossed some paperwork and there was minor scratching on the laptop cover emblem]. The salesman then helped me transition data and the like back to my original laptop! I am so impressed by how they handled my needs and wouldn't hesitate going back there for any of my IT needs.