Shikias Tanner Review of Age Management of West Michiga...
I'M ONLY GIVING 1 STAR BECAUSE OF THE OFFICE STAFF...
I'M ONLY GIVING 1 STAR BECAUSE OF THE OFFICE STAFF, NOT THE MEDICAL STAFF, THEY ARE AWESOME!!! Love the medical staff, they are the best, they listen and explain everything in detail and in terms you can understand.
They take their time and you don't feel like your being rushed ,I recently interviewed my new Dr. ,Dr. Piyush Bhatnagar and I absolutely love him, he went far out of his way to make me feel comfortable and confident in him and answered all my questions and then some, he was willing to work with me on my current health plan and on my future health care and was open to here my concerns and my thoughts on my current health situation and was more than willing to proceed with it and also give me more options.
I highly recommend Dr, Piyush Bhatnagar to everyone.
On the other side of things.
The office staff are not the best, they are rude and do not follow through on calling in prescriptions or calling in tests or calling specialist that you are referred to go see.
They try and charge copays when you don't have any.
I am not impressed, I hate to even call there to make an appointment or refill a prescription or ask any questions, they get rude and act like your asking them to cut off their arm, they talk over you, and don't want to answer any questions pertaining to payment that have been made that you were not supposed to have been charged for, and when asked where the money went ,you get no response and a rude answer.
I dread calling there. The only reason I'm giving 1 star is because of the office staff period, Not the medical staff.
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