We have stayed here year after year..but this time...

We have stayed here year after year..but this time it was not very good. The first room was handicapped...which is fine we didn't ask for it but my husband IS handicapped with Parkinson's and everything was too low. Move to the 2nd room. Can't unpack because the toilet is leaking all over the floor...we are told they might be able to fix it...nope! So we move to a THIRD room and are given credit toward food to which I ask could we use toward spa...nope! The next day we go to the pool order breakfast burrito and promptly in 20 min start throwing up after eating it. Call the front desk and speak to Anne who is so rude she passes me to security. I ask about a doctor and nothing offered. Security drops off papers for me to fill out and comes back and says oh by the way do you need a paramedic? Not one person asked are you ok or offered one ounce of help. I had not had a vacation in 2 years. I CHOSE TO STAY HERE. I will think again for our yearly visit.