Do NOT waste your time....They have no concern for...

Do NOT waste your time....They have no concern for yours... I will keep it SIMPLE was told it was going to be 25-35 minutes for a pick-up... Not a problem I understand that... After 45 minutes I called and please understand I was never RUDE to them...They said 10 minutes, I said OK... 45 minutes later I get NO call from them or anything at all. Two hours go by and heard nothing from them... Is that customer Service? Called Discount cab and they were there within 10 minutes... I understand being busy but I do believe I should have gotten a call from them... Am I being unreasonable? I hate putting out surveys like this... So that YOU do not get frustrated use another service taxi company that actually or at least make you feel like they care...V.I.P. DOES NOT ....
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I am going to change my review to 5 stars ...Just got a call from Sheryl and I was very surprised by her Kindness.. It is ALL GOOD now and Thank you