M

Matthew Brockman
Review of U-Haul

4 years ago

Went to try and rent a pickup today only to be gre...

Went to try and rent a pickup today only to be greeted by a rude employee named Tajh. Not only was Tajh extremely unprofessional, when presented with a problem like not having the truck we were looking for he didn't provide any solutions, he just kept being rude. It was easy to tell he didn't want us in the store, so we obliged and left. Whoever his manager is needs to send him to a customer service training, or risk losing even more customers. As a branch manager myself, if one of my team members treated a customer they way he did you could rest assured I would he having a serious talk with them. Unfortunately Google won't allow you to rate below one star otherwise they'd be in the negative. If you go to this U-haul and are greated by Tajh I suggest you ask for someone else. If there is anyone from the company reading this I suggest you take a look at other comments and you can clearly see the problem is Tajh King.

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