K

K Gofman

4 years ago

This is very unprofessional company with ignorant ...

This is very unprofessional company with ignorant staff. They have no technical skills, no pro-activity, no follow through, and no quality control. They have absolutely no even basic knowledge in building maintenance, construction, HVAC, electrical systems, telecommunications, landscaping and etc. Find and look their resumes on Internet. Amazing how these Taylor employees got their jobs? How property manager can have education and background even not related to the job she was hired? Would you trust doctor who can't treat a patient? Would you trust pilot who never operated a plane? Why we rely on Taylor s people who have no knowledge related to property management? Even TV remote troubleshooting is a rocket science for them and requires team effort and several days of intensive work? And still not fixed.

Furthermore, they are disrespectful to us, the people who pay them.
Regular and simple maintenance problems that any average homeowner can handle quickly and efficiently become expensive long-term projects in their hands. For example, we recently survived a massive leak from fire suppression system that lasted for more than 4 months (!) because Taylor s ignorance. Taylor s employees never put even a pan to stop spreading the leak. However, it was fixed immediately only after we contacted Health Department. Another huge hot water leak just finally fixed in our garage after more than a month(!) delay. Again, they didn t bother to stop or put even a pan to localize the leak. It took only 30 min to stop this leak for professional.

Now mid of July and over 90F outside. We have hot air heater blowing in our hallway for 4 weeks. Taylor s employees are aware about it but didn t bother even to shut it down. This list of facts can be continued. I know things are not much better in other 7 buildings in our complex.
Projects are always behind, and done poorly. They are so lazy even to maintain required meeting minutes and community documents they responsible for.
They cost residents a lot of money and price is raising every year. We just recently had another maintenance fee increase. I agree with previous reviews here, consumers should stay away from this company.

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