L

Lin-shih Liu

4 years ago

Had good experience with this place before. Got my...

Had good experience with this place before. Got my exhaust from them, the service was excellent, sales called me and double checked that I got the correct item.
Today was a completely difference experience, I purchased 1 strut bar through their website, and I got order confirmations for 2 the same item 1 hour apart?? As soon as I got the email for the second order, I called them and told them that I order only 1 and I do not know what happened. I was basically told tough luck. The item was shipped 5 minutes after I received the second email???? And was told that I need to pay for shipping and the return shipping for this erroneous order. After having a good talk with the service person, he agree to recall one of the package from the shipper. And when I ask for his name, he hang up on me.... I guess he is not recalling the package.
To be continued.....

Comments:

No comments