Probably the worst medical care I've ever witnesse...

Probably the worst medical care I've ever witnessed. Delayed ambulance response time. Ambulance took almost three hours for what should have been one hour round trip. No handwashing or antibacterial soap enforcement in ICU. No doctor in ICU half the time. The doc on rotation also rotates to other towns and was unreachable for 8 hours at a time. I'm not sure how not having a doctor on site is considered "intensive care". Nurses chewed gum in ICU. Food and drink were out next to patient rooms in ICU. Pharmacist left appeared to be a tackle box of drugs open in the hall. To top that off, from a customer perspective, the "liaison" only appeared once and that was to collect the insurance information. Never saw her again after that. Poor communication with family members who were on site, but HIPPA was violated as on multiple occasions as medical information was shared with extended family members over the phone without proper permission. Billing information was not coordinated to ancillary services. The most helpful people at this hospital are the other guests visiting loved ones.