It took an hour to get out of the waiting room, an...

It took an hour to get out of the waiting room, an hour in the room, an hour for a urine test to come back, and then an hour to get the cat scan back. It is obvious they were not busy; it should not take that long for all of these things to go through. Unless you have insurance, no hospital cares about you. Saint Luke's has shown to be just like the others: slow and unsatisfactory.