Awful experience. Our dog had been vomiting excess...

Awful experience. Our dog had been vomiting excessively and losing weight and we took him to our regular vet. Vet did blood work which showed elevated bilirubin and advised us to go to Ocean State ASAP, so we went directly there. Our vet sent the blood test results. We waited hours at ocean state only to be told by the vet our dog needed to stay the night and they couldn t do an ultrasound until the next day. I said no he would be terrified without us, he was very sick and our vet sent us there to be seen that day. After another hour or two of waiting, they got him an ultrasound. Then we were told he needed blood work (he d already had some that day and they had the results), urine test, and sedation for ultrasound. Our dog didn t need sedation, he was lethargic. But we agreed to the medication just in case. We waited hours to be told that his ultrasound showed he had GAS. Gas! The vet gave us meds to stop the vomiting and suggested an X-ray. I asked what an X-ray would show that an ultrasound wouldn t. She said she couldn t be sure but it could be bloat but our dogs stomach wasn t distended or appearing as typical bloat. Another woman came in and had us sign a form that we were declining to get an X-ray. This cost us around $600 and a full day out of work at the vet. That is not including the original vet bill who referred us to ocean state. ($300)
Our poor dog vomited all night long, and we took him to Big River vet in the morning. They did ONE X-ray and told us our dog had bloat, his stomach was twisted and he needed immediate surgery but that he probably would not survive it due to how sick he was! We lost our sweet dog that day.

Ocean state totally missed the mark! If they did an x ray instead of other tests just to make $ they would have caught this sooner and possibly spared our dogs life. They seemed to only care about $ - doing bloodwork when it was already done, asking us to keep him in the hospital over night because they were too busy to ultrasound that day, etc. We waited another HOUR just to check out because there were charges on our bill that our dog didn t receive and the receptionist needed to confirm with the vet before removing them...

I m so disappointed in the care and the service. I called and left a message for the owner Gary and received a call back from an office manager who said we were at fault for leaving when they recommended an X-ray because we signed the form. All this business cares about is making $. I will never bring a pet there again. Never did get a call back from the owner... it s been almost 2 mos. So disappointed.