I've stayed here in the past a few times while vis...

I've stayed here in the past a few times while visiting home. This time accidentally booked through Reservations.com and tried to cancel and they refused. Said they would have to send a claim to the billing department. Did read that there was a 19.99 cancellation fee which I am fine with. Now I have to wait 5 to 7 days to see if they will allow me to cancel. A $500 dollar cancellation.

Hope to leave a better review when I receive the email.