This place is a nightmare. You can sign up for in...

This place is a nightmare. You can sign up for insurance but until the insurance company receives your enrollment you can't USE your insurance! I signed up for 2021 insurance in December. Connect never sent my information to Bright Health so technically I have no insurance I can use. It is now January 8th and nothing has been changed after dozens of phone calls and complaints even to the state. It is horrible that a state agency can operate with literally no oversight. If you don't need a tax credit do NOT sign up through connect. Do a search for prices on their site then CALL THE INSURANCE COMPANY DIRECTLY. Their prices are cheaper and you will actually HAVE INSURANCE!

UPDATE: I want to advise anyone who has had terrible problems with Connect to WRITE YOU LOCAL STATE SENATOR. Do a search for "find my local representatives", input your address, and it will bring up your district's state senator and representative. After getting nowhere for almost a month, I wrote my local senator about my issues. Miraculously a higher-up at Connect contacted me and personally resolved my issues. Within 2 days I had my membership number, paid my bill, and could actually use my insurance that should have started January 1. If more people did this perhaps Connect will have some changes.