Lilian Axten

Review of Gateway Toyota ,Inc.

THEY GIVE USED CAR SALES PEOPLE A BAD NAME. Viewed...

THEY GIVE USED CAR SALES PEOPLE A BAD NAME. Viewed a vehicle listed at $10,900, had a lengthy test drive and underwent pre-purchase consultation. Though we were ready to purchase that day (Saturday), our sales person informed us that inspection and service records would not be available before Monday. Documents were not sent until Wednesday. Called Thursday with an offer to buy, only to be told vehicle price is now $14,900. I did not expect these underhanded tactics and unprofessionalism from a reputable dealer.