Jessica Edwards

Review of Circus Circus Reno

Our room shared a wall with the elevator. It was s...

Our room shared a wall with the elevator. It was so loud all night I did not sleep the entire weekend. The front desk was busy so I was unable to address the issue directly with them. I did with other staff about it including a Supervisor and was referred to the front desk. I was unable to wait for the long line to speak with someone because i was on a schedule. My room also wasn't cleaned well. The bathroom had sticky on the floor. I cleaned the floor with a wet cloth and the cloth was black when i was done. The shower had caked on soap scum around the soap dish. Despite being newly remodeled the bed was hard,and the two pillows we had for each bed were old and flat. I had to call for additional pillows. I will. say the check in staff was friendly, but due to the amount of people were very rushed. A woman came back to my front desk clerk to complain he had given her a dirty room,so I wasn't the only one. I wouldn't stay again.