4 years ago

Love the videos, love what Jenny has created, the ...

Love the videos, love what Jenny has created, the site is inviting but customer service and shipping leave a great deal to be desired. I emailed MS about slow shipping and have yet to receive a response. Today I received the shipment and the wrong jelly roll was packed. I do need the right one (Black Tie Affair) for a retreat I am going to but after reading reviews hold little hope of that. I did email them but we will see. Sad as it is, after ordering I could have ordered the same jelly roll from Craft Town Fabric and they do ship the same day. I will be doing more ordering from them and doubt after reading reviews and the lack of reply from Missouri Star Quilt Company that I will be ordering from them. What a shame that something this nice is being held back by lack of good customer service and poor handling the the shipping department.

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