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Brian Ward

3 years ago

One of worst experiences I ever had as a customer ...

One of worst experiences I ever had as a customer with a company. Ordered the Leer truck cap through a reputable dealer and when it arrived, it couldn't even be attached to the truck bed due to poor construction. Dealer took pictures and sent them to Leer explaining problem. TAG or Leer wouldn't do anything and didnt believe the dealer. They ignored the problem for 10 days and only decided to build another one after dealer complained. I needed this truck cap by July 11, 2019 for a trip and still hasn't arrived with the replacement. Horrible customer service and arrogant too!!!

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