Actually my case and a lot of paper works refered ...

Actually my case and a lot of paper works refered and explained clearly from Bristol citizen advice to Birmingham via email and phone conversations by professional officer in Bristol who called Birmingham to explain every thing.then after 6 month a lady called me and ask that how I can help?this lady was the same lady in Birmingham citizen advice who received all informations by call and email from bristol as she told me but she was talking look like she knows nothing.again i explained and she had to call me to assist.never they get back to me and all the paper works left and unfinished.if this is a good organisation to support people I wonder how the corrupt agencies etc...rapping people and ordinary people.this country on base of what I saw and experienced don't look Great.bad.