Had a couple recent experiences with warranty work...

Had a couple recent experiences with warranty work on a brand new boat at this place. First was never completed the latest was a helm replacement
Which is covered for two years. Bill says 6moths and is not covered myrans said its not cover. wanted to charge me over $1000 But, it is covered fully. Manufacturer told me they would replace parts and labor after i had to call them my self. This place is bad business.! If you have service and or warranty work do yourself a favor and never go here. This place was going to rip me off and be ok with it. When i called them out on it. They quickly backtracked their stories. I have auto record on phone. BBB will have this in a more specific detail as well. I was being nice in this post
Also do not reply saying otherwise, Except to take responsibility and know that you were all wrong. Yes i made myself known after being nice as can be. Im sure no one likes being taking advantage of. I will not tolerate it.

Update to "Sandi D" response. First i like to say there was no misunderstanding. Both parties knew exactly what was said and i even clarified with bill a second time.
Yes, you are correct. I did not purchase my boat from boaters world. Not sure why that would make a difference. Also yes your correct again. They did not register my boat. . Why, i have no idea.
Regardless of those things, I did purchase a new boat, key west to be specific and your a key west dealer. With the first warranty claim my boat was not registered as myran told me so then i followed up promptly with my dealer to have them register the boat as they did. I then called myran numerous times to let them know they did register my boat and i followed up thoroughly with him with no return calls back. Ever. So after two long months of not hearing back from him i replaced that warranteied part out of my pocket. Second, i don't recall seeing you there "sandi d" that day with my second warranty issue where they wanted to charge me $1059 for something they said was not. under warranty. I would hope to assume that you should as well as your "professional" staff would know that a boat manufacturer will not replace a defective part for another manufacturer. As they would have their own warranty. You say they were making the right steps to resolve the problem but it was not untill after bill called me telling me i have unfortunate news as this part is not under warrwnty amd it will cost you $1059 for replacement for me to come in there and double check with everyone this was it... i have bill and i conversation recorded so clearly i know what was told to me. So then after i did my research better than your "professionals" you say they are,they all back tracked. When i told myran why would you not call seastar, as they make the product that was defected on my boat for warranty he then said that's what i was going to do next. So why didn't myran do thus before bill called me saying it was going to be $1059 and no sandi d it was not said this is what it could be if part was not warranteied. Bill and myran Cleary told my multiple times it was not under warranty hence why i did my own research. bill saying the product only had a six month warrent. Lol professionals huh? If i was naive and didn't ask questions and settled with bill the first time. You would have taking $1059 from me with not a problem. I apologize that you and your staff are having miscommunication issues. Not sure where you got your mis information but its time to take responsibility instead of giving excuses. That would be professional my opinion. would love to send you this recorded conversations with bill and i if you like. Consumers like my self do not need excuses. We would like honesty, trust and reliability. As a small business owner myself. My customers get exactly that

Problem resolve. I fixed the minor issue in 20 min that was going to take 4 hrs and over $1000 at boaters world. The problem was not even what they said it was. Unbelieveable!! One last thing. Bill did try to charge me for diagnosing my last warranty claim. 170+