Not once have I felt welcome in this store... very...

Not once have I felt welcome in this store... very disengaged and unhelpful staff. I have had the same negative experiences with many different agents.

The worst is this one agent named Corey who for some reason was very hostile and condescending and even questioned how I signed by signature!! (In a hostile tone he said I asked you to SIGN this! after I gave my signature. Who is he to comment on or question my penmanship!?) This has NEVER happened to me in my life. I hope his rudeness is not due to the fact that I am a person of color. I feel even the spectrum phone line (which we can imagine is not the most delightful experience in the world) is several times better than the disrespectful service you have to put up with in this store. Can t believe I pay for getting treated this way.