Dustin Hull

Review of Shipley company

I had this company for over 18 months and was real...

I had this company for over 18 months and was really happy with them. My contract ran out in May 2019 and I didn't see a point signing a new one considering I had no plans on even entertaining the idea of going to a different supplier. Everything stayed the same until January 2020 when they decided, during the coldest month to date, to literally double the price if my electric. It went from around $.07/KWh to $.14/KWh. This resulted in me getting a bill for $411. When I called and asked why, after switching suppliers, they said that they intentionally did that because I did not sign the contract to keep a fixed rate, and that was what their variable rate costs that month. But, if I want to sign another contract, they would be happy to have me come back. Why would I want to come back to a company that waits until the coldest part of the year to DOUBLE the cost of electric? There should be laws in place to protect consumers from this type of price gouging. I would not recommend these people to anybody. You would be better off buying directly from PPL!