Order waiting for shipping by days, solicited by u...

Order waiting for shipping by days, solicited by useless email, telephone always busy ... what do we want to do? Do we send or open a paypal dispute? Order YA16780033 Thanks
EDIT after Monclick's response: To read the reviews in the rest of the year, it would seem that the problem is basically ...
Update to 11/12/18: dryer arrived at the local courier office (Amati Junior) on December 4, and from there no one has made itself felt, courier unrivaled by telephone and email
EDIT2: 12/17/18 order made November 28, dryer delivered today ...