Narcisse Ghorbani

Review of Quetzaltrekkers

Me and my husband with a friend decided to climb T...

Me and my husband with a friend decided to climb Tajumulco with this company. they are some very important issues about their services:
1- checking our mountain gears:
We needed to rent sleeping bags and headlights from them. sleeping bags that they recommended were light therefore we suffered from cold all night and headlights ran out of battery after few minutes, so we started to climb blindly in the height of above 4000!!!!
2- Guides: young kids with little experience of how to be a guide!
one as a head guide called Cynthia, SHE WAS ACTING COMPLETELY IRRESPONSIBLE as my friend started to feel high altitude sickness right after lunch, Cynthia didn't take any action neither calm her down or take her down. so it was me staying up, comforting my friend all day and night despite of being extremely tired. I lost my way climbing to the peak because of lack of light (my dead headlight), plus watching up for my sick friend, I called Cynthia for help, but she preferred to ignore us and run to catch sunrise! which it was my wish too but we were having situation!
and Corey, secound guide , was very kind and caring but unfortunately not informed about his job.
3- hygiene:
Non profit, helping kids, respect green nature... yes! yes! yes! we are all with you and that Is why we chose your company BUT hygiene is still matter! a little bit decency to provide us clean plates, gears, ...
I gave this stars not to the company, but to the dog that leading us to the peak kindly, this dog noticed that that I lost my way and came to help me out, thank her thousands times!