I've been with Helm for 8 years and have never had...

I've been with Helm for 8 years and have never had a problem.
They took care of everything the time the main sewer pipe flooded.
Another time I wanted to add a ceiling fan to the unit I own. I was worried running a wire through the common wall would be an issue. I was thinking about just doing it and not telling anyone. Instead, I ran it by Helm and they approved without any hassle.