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I went to their store Monday to place an order for...

I went to their store Monday to place an order for a set of 3 mower blades. They took the order and told me that someone will call me tomorrow to confirm the pickup. They called me two days later, so I went back to the store for pickup (15 miles one way for me). I checked and they order wrong blade 16.5" instead of 18" for my 52" deck. If I did not notice they would have given me wrong product. So they reordered them on the spot and assured that they will ship that day and be delivered next day. So I called at 3:30Pm to their warehouse since the blades did not arrived. They told me that the blades will ship in next 48 hours!!! What a incompetent bunch of people - one after another. Or maybe they just B.S. customers to get any business. I cancelled the order and got it off Amazon. DON'T WASTE YOUR TIME with Jack's Small Enginee, one cannot count on them!!!

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