4 years ago

So we bought Rotana Rewards and they basically sca...

So we bought Rotana Rewards and they basically scammed us. In the Rotana Rewards it says that you get 50% off on food and drinks. I wanted to get some food but they told us you will get 25% off. The rooms are not very clean anymore. I found a hair string in the toilet seat. The toilet had pee stains. The room service is pretty good. But in my last stay we ordered a toweland it came in when we checked out at 6 PM. Art Rotana used to be so good. But now it's become trash. This hotel should not be 5 stars anymore due to cleanliness I know there is Corona but when we go to hotels their rooms should be very clean. I don't recommend going to the hotel for now. As they are doing bad. Maybe after Corona you can get a visit.

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