The vehicle I purchased in October has driven fine...

The vehicle I purchased in October has driven fine, service provided was wonderful. Thank you Horace! My issue is with the FINANCE DEPARTMENT. I singed paperwork at 11:30pm after a long battle back and forth over pricing. I advised the finance person Brian O Leary that I would be trading in my vehicle for something better within 3 years and it was explained to do it before 37k miles. I some how still got signed up for the extended warranty and came in less than 30 days to cancel in NOVEMBER.

Today I still have not received a phone call from ANYONE at the dealership or the funds for the extended warranty. Brian O Leary the finance guy that processed my loan has completely avoided my calls. The Finance Director Jennifer Munoz has avoided me completely. I was advised to speak with HR and at the time I was transferred to Heather Green and she assured me the issue would be resolved. Her explanation was my request was delayed because the individual that proceeded their cancellations was on maternity leave. She also has stopped answering my calls and come to find out she is NOT the HR Director but instead is the assistant to the General Manager.

I am in today AGAIN and they are still bullsttng me.

I will update this post once I receive my $2k dollars paid to my TFS account. Please feel free to reach out to me.