The customer service is awful. One person said the...

The customer service is awful. One person said they could design my room, another rep said that they couldn't design our room. Then the person said they could design my room again, but a different rep cancelled the whole account. Then when i complained they said that they couldn't reopen my design because once they cancelled , everything is deleted. So I just asked for a full refund and went to Havenly - the process has been so so so much better there. I will never even try to use Modsy ever again. Beware of great frustration!