I scheduled an installation appointment and the te...

I scheduled an installation appointment and the technician never showed and didn't even call. After I rescheduled twice I finally got service. When I was preparing to move out of state I called to cancel service they said no problem and even took my new address to send a final invoice which should have been $0 since I paid on the phone. I got moved into my new place and I am still receiving bills for service that has been cancelled for months. After several calls to customer service the issue still isn't resolved.

Darlene was very helpful and polite. She resolved my issue quickly.