I am out of Venezuelan territory and I do not plan...

I am out of Venezuelan territory and I do not plan to return in the long term, I made a mistake when entering my online account and it blocked, I tried to recover the key but I had forgotten my phone key, so after several attempts with my tdd data expired try my tdc and I could access but now only for consultation since I am unable to mobilize it, call pkr phone all the numbers, wrote via social networks, and how can I solve this problem? According to the absurd policy of the system that BANESCO imposes, I must go in person .... My agent went to the agency with a broad and notarized power of attorney LEGALLL and they tell him that he is expired ??? Fonde says that the powers expire? They must give a talk of legal advice to the mediocre managers of the BANESCO agency of the urb. Boleita Norte, Av. Romulo Gallegos with the father of Boleita ... do you know what the lawyer manager said? That he go to a consulate outside Venezuela to do the paperwork so that then he can liquidate the account and issue a management check in my name ... in which country does that happen? Not in Cuba gentlemen ....
How is it possible that there is no digital tool to solve this problem, how is it possible that they tell me that I can only solve this problem in person? More than 15 years working with Banesco and that is how they pay me? Did they kidnap my money ???? They stole my money? Why can't I have it ... I demand a solution to this arbitrariness ... because this is a crime ...