L

Lisa Johnson

4 years ago

We were very happy with our Lester Building. We we...

We were very happy with our Lester Building. We were awarded the 2005 Award of Excellence. Our building is beautiful. The issue we have is the fade on our roof. We hired a roof cleaner and after an hour they were able to clean a 4x4 section. The person we hired told us that he would do more damage and it would look worse if he proceeded. Our roof cleaner did use the product and process recommend to us by Lester. Lester then sent one of their employees out to test for fade. The Lester employee cleaned small spots then tested for fade. The tests came back as acceptable fade levels. So we now have a roof with small spots that they cleaned and the rest is still very faded with no acceptable answers. The back side of the building is shaded and has no roof fade. We are unsatisfied with Lester's warranty.

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