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brianna mele

3 years ago

i would like to give zero stars but it's not allow...

i would like to give zero stars but it's not allowed. Do not bring any of your family here. Dianna the director of transition wasn't helpful at all and made my sister do all the work when it came to contacting the insurance, it's not my sisters job to contact them it was suppose to be hers. They don't work well with the good insurance and we realized in the process that my father had a prior workmen's comp claim ouy nd beacuse of that they were no help to us. If you have really good insurance then you will be accepted, with all the time and frustration we were given we didnt send our father there, we kept getting the run around. She wasn't very nice either she was very demanding on what she wanted and even the insurance company laughed to my sister saying it's not her job to call but that it's dianna's job and she just didn't care one bit about anything we had to say about it because she wasn't even willing to help and we had to do it on our own. This center isn't gonna get far with a director like her as the transition director who is suppose to make the cross over to rehab a smooth one.

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