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Pamela Maria Antonuzzi

4 years ago

Like others, I also booked a study holiday for my ...

Like others, I also booked a study holiday for my daughter in the USA in early 2019. Then due to Covid it didn't start. But be careful because here that Interstudio travels he used cunning and dishonesty, he did not cancel the trip! but he cleverly wrote an email in which he suggested to give up the trip ... sure so there were no costs for them and the partial reimbursement plan was triggered that was downloaded to the insurance company! therefore they got the maximum income without any expense! Even a difficulty to fulfill in which I had shown myself ready to pay all the rest of the fee was useless. Their intransigence and dishonesty went so far as to tell me that even if I paid the entire fee and they canceled their trip, which was in fact, they would only return vouchers. Perhaps they will have temporarily saved the budgets in that period, but in demonstrating all their arrogance, unavailability and lack of professionalism they created the conditions for all of us (adhering to the trip) to become the greatest negative spokesmen of an unreliable company.

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