Robert M. Munroe

Review of Alyeska Resort & The Hotel Aly...

In the Alyeska Mountain Sports Shop, BUYER BEWARE....

In the Alyeska Mountain Sports Shop, BUYER BEWARE.

Full disclosure: We did not stay in the hotel.

Call it ignorance but, I thought a nice Sporting Goods store at a destination resort would have a 'concierge' attitude towards customer service. Nope. You buy something, it falls apart promptly as you arrive home, and only then do you find out that, all returns are for store credit only. So, not only is shipping or flying to AK prohibitively expensive, it would also be pointless. Stay Classy Alyeska.

When visiting a tourist trap like this one, from now on, I'll make sure to verify the return policy before making any purchases. Ugh.