B

The movers were kind and they did a nice job packi...

The movers were kind and they did a nice job packing our China. None of it was broken! However, most of our furniture had some sort of damage done to it. They did not send a large enough truck(s) as discussed in the agreement.The furniture damages ranged from a large scratch down the arm of the cherry wood on the couch, to the leaf in our dining room table cracked, to scratches all over our bedroom furniture and dining room chairs to the leg they broke off our desk. I watched one mover take a sofa table, turn it upside down and wedge it into the top of the U-Haul. The piece was not covered with any protection. They damaged the bottom of our piano after trying to fit it through a space that was too small. My husband called twice to discuss how they planned to repair the furniture and he was told their "Board would discuss it and they would get back to him." We moved over two weeks ago and we are still waiting to hear their strategy for repair. We had high hopes for the workmanship and we were disappointed.

Comments:

No comments