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Review of Etsy

Horrible platform for sellers. They allow customer...

Horrible platform for sellers. They allow customers to commit extortion against sellers without recourse. They allow customers to harass sellers without recourse. They change the legal terms of products without your permission. They gouge you in fees and now they have new required advertising fees of 12% in addition to their raised fees

I have had two cases where the customer attempted to extort money or products and they did not protect me or take action to stop the criminal acts.

They refuse to actually communicate with sellers, treating us more like assets than customers.

We pay exorbitant fees and follow policies, yet we have NO RIGHTS at all.

No support, no customer service. I was told that "I didn't qualify for a phone call and to look at help articles".

I paid them nearly $10,000 in fees last year. I think I should be able to speak to customer service.

They increased their fees to absurd levels last year, and now they have sent out notices that certain sellers are required to participate in advertising on specific platforms, to the tune of 12% in addition to the fees.

Etsy makes me feel like a hostage, a prisoner and a number, rather than a customer.

I would never recommend anyone sell on Etsy. I am reaching out to the Attorney General of New York about their complicity in extortion and the legality of requiring sellers to pay into their advertising budget.

Its a shame, if they treated sellers like people, I could ask them. But I don't qualify for a conversation.

If you are considering selling, based on my personal experience and opinion, I would strongly advise saving yourself time, money and stress and going elsewhere.

ETA: As you can see by the canned reply below, that Etsy doesn't even take time to care about their replies. Directing me to a help link... NOTHING is personal on Etsy. Its a TERRIBLE PLATFORM FOR SELLERS!