Went with a group and one of our players forgot he...

Went with a group and one of our players forgot her jacket. I went to security to let them know and they made me walk to the other side of the building to get back in. There security supervisor let me in I had to go up the elevator and go back to the other side of the building them up to guest services. I wish someone could have just called up to someone who could have brought the jacket down