*Be careful staying here! Not only is the service ...

*Be careful staying here! Not only is the service TERRIBLE, but they also scam their customers. 1st the room had a shower that sprayed boiling water no matter what temperature it was set at. It actually burned my skin. When I notified the front desk they did nothing and I stayed two nights. 2nd, I don't smoke. When I checked out I asked the lady at the front desk to check the room to make sure everything was good before I left. She returned saying everything was fine and gave me my receipt with the expected amount. The next day I was surprised to find a $250 charge on my account. When I called and explained that I'd had the front desk associate check the room and had not been notified of anything they did not care. It has been weeks of calling and emailing where they flat out refuse to give their names, the name or availability of the GM, an incident report, corporate's number, any evidence or information whatsoever. I have left many messages for the GM, none have been returned. They are extremely rude. To make an unauthorized charge when they didn't hold or or take any deposit, give me any notice, waited over 24 hours to charge it after telling me the room was good, not provide an incident report or any information at all seems very unethical. I would not recommend taking your chances on staying here