The Occidential Papagayo is truly a great 5 star a...

The Occidential Papagayo is truly a great 5 star all inclusive hotel it's full of great people and extremely friendly and will go the extra mile to help you out anyway they can.Speaking of helping you out I found that the most helpful for us were the shuttle drivers which will take you anywhere you want at the resort, but the one person that really stands out on all this is a young lady named KAREN in people services you can go to this young lady for tours or book a restaurant for you at that resort and you have no worries.,But the best thing about KAREN is when you go and talk to her about booking a tour or tours she goes over everything 100% so there are no surprises KAREN tells it the way it is and goes that extre mile to possibly get you the best bang for your buck. In my personal opinion if I had to rate this young lady out of 10 I would have to go 15 no kidding aside. Take extra money for the tours are pricey but worth it. The few things I would change if I was involved with this resort there should be more free water,2 bottles a day in that heat is not enough -i would also put a bench up by the pool bar for with a lot of senior's down there it's a great idea to sit and wait but the biggest thing I would change is FREE WI-FI especially for the cost of the trip should be enough All in all these are just my opinion's but remember it's HOT in costa Rica But worth the trip and experience and I personally looking forward to going back not for 10 days but for a month p/s people of the Occidental Papagago it's been a pleasure and keep the great work COMING thankyou--Doug Krala By the way if you book your holiday with westjet vacations you leave at 23:15 hours arrive at 07:00 they arrange a shuttle to pick you up and also take you back when your holiday is over, how much better does it get everything looked after so pack your bag and enjoy some good HOT WEATHER .